Public Offer Agreement for the Sale and Purchase of Goods
Effective Date: September 3, 2026
This Public Contract (Offer) for the sale of goods (hereinafter referred to as the “Agreement”) is an official public offer of the individual entrepreneur CIMEN IBRAHIM HALIL, Tax ID: 3586513416, address: Ukraine, 65062, Odesa Region, Odesa, Topolynyi Lane, Building 8, to enter into a distance sale and purchase agreement for goods through the website https://euroasiamedical.com.ua (hereinafter referred to as the “Website”).
This Agreement is concluded in accordance with the applicable legislation of Ukraine.
By placing an order and/or making payment for goods on the Website, the Buyer confirms that they have read the terms of this Agreement, the Privacy Policy and the terms of return of goods, understand their content and unconditionally accept them.
1. General Provisions
1.1. This Agreement is a public contract and a public offer in accordance with the applicable legislation of Ukraine.
1.2. The Seller offers an unlimited number of individuals the opportunity to purchase goods presented on the Website.
1.3. The subject matter of this Agreement is the sale and purchase of goods whose information is published on the Website, with delivery to the Buyer in accordance with the selected delivery method.
1.4. The terms of this Agreement apply equally to all Buyers.
1.5. Before placing an order, the Buyer must review this Agreement, the Privacy Policy and the terms of return of goods.
1.6. The Seller has the right to amend and supplement this Agreement. A new version of the Agreement becomes effective upon its publication on the Website unless otherwise provided by the relevant version or applicable Ukrainian law.
1.7. Orders placed before a new version of the Agreement becomes effective shall be governed by the version in force at the time the relevant order was placed, unless otherwise provided by Ukrainian law.
2. Terms and Definitions
2.1. Seller — individual entrepreneur CIMEN IBRAHIM HALIL, Tax ID (TIN) : 3586513416, address: Ukraine, 65062, Odesa Region, Odesa, Topolynyi Lane, Building 8.
2.2. Buyer — an individual who intends to purchase or has purchased goods through the Website and has accepted the terms of this Agreement.
2.3. Website — the Seller’s website: https://euroasiamedical.com.ua.
2.4. Goods — products presented on the Website and available for purchase by the Buyer.
2.5. Order — a properly completed request submitted by the Buyer to purchase selected goods.
2.6. Offer — an offer made by the Seller to an unlimited number of persons to enter into this Agreement under the terms specified herein.
2.7. Acceptance — full and unconditional acceptance by the Buyer of the terms of this Agreement by performing the actions provided for by this Agreement and Ukrainian law.
2.8. Personal Data — information about the Buyer processed in accordance with Ukrainian law and the Website’s Privacy Policy.
2.9. Privacy Policy — a document defining the procedure for collecting, using, storing and protecting personal data of Website users.
3. Procedure for Concluding the Agreement
3.1. This Agreement is concluded remotely.
3.2. To place an order, the Buyer selects the required goods, adds them to the shopping cart, provides the required contact and delivery information and confirms the order.
3.3. Before placing an order, the Buyer has the opportunity to review this Agreement, the Privacy Policy, the return terms, available delivery methods and available payment methods.
3.4. Before confirming the order, the Buyer confirms their consent to the terms of this Agreement by checking the appropriate box on the Website.
3.5. The button or other software function used by the Buyer to confirm an order shall contain the wording “Order with payment” or another clear wording indicating the Buyer’s obligation to pay for the order where payment is required.
3.6. Acceptance of this Agreement occurs when the Buyer performs actions indicating acceptance of its terms, including confirming consent to the Agreement and placing an order and/or making payment for the order.
3.7. The Agreement is deemed concluded from the moment the Buyer accepts this offer unless otherwise expressly provided by Ukrainian law.
3.8. The electronic form of concluding the Agreement has legal effect in the cases and in accordance with the procedure provided by Ukrainian law.
3.9. After conclusion of the Agreement, the Seller provides the Buyer with confirmation of the concluded Agreement in electronic form by sending the relevant information to the Buyer’s email address, telephone number or by another available electronic means.
3.10. The Buyer is responsible for the accuracy of the information provided when placing an order.
4. Product Information
4.1. Information about the goods, their main characteristics, configuration/completeness and price is provided on the relevant page of the Website.
4.2. Product images on the Website may be illustrative. Minor differences in color or appearance caused by monitor settings or technical display characteristics shall not constitute a defect if the goods correspond to the stated characteristics.
4.3. The Buyer may obtain additional information about the goods by contacting the Seller using the contact details specified in this Agreement and on the Website.
4.4. The Seller provides product information to the extent required by applicable Ukrainian law.
5. Product Price and Payment Procedure
5.1. The price of each product is stated on the Website in Ukrainian hryvnia.
5.2. The applicable price is the price displayed on the Website at the time the order is placed.
5.3. The Seller may change product prices before an order is placed. A price change shall not affect orders already placed and confirmed unless otherwise provided by Ukrainian law.
5.4. Before confirming an order, the Buyer shall be shown the final order amount, which may include:
5.7. The Seller does not store full bank card details of Buyers unless otherwise expressly required by law or the technical terms of the relevant payment service.
5.8. Payment is deemed completed after successful payment is confirmed by the relevant payment system or after funds are credited to the Seller’s account, depending on the selected payment method.
5.9. The Seller shall not increase the payment amount after order confirmation by adding commissions or other charges not agreed with the Buyer.
6. Order Placement and Fulfillment
6.1. The Buyer places orders independently through the functionality of the Website.
6.2. To place an order, the Buyer provides the necessary information, including their name, telephone number, email address and information required for delivery.
6.3. The Seller may contact the Buyer to confirm the order or clarify information.
6.4. If the goods are unavailable or other circumstances prevent fulfillment of the order, the Seller shall notify the Buyer and, where necessary, agree on further actions.
6.5. If the order cannot be fulfilled due to the Seller’s fault, amounts paid by the Buyer shall be refunded in accordance with this Agreement and Ukrainian law.
7. Delivery and Transfer of Goods
7.1. Goods are delivered by delivery services available to the Buyer during checkout.
7.2. The delivery method, estimated delivery period and delivery cost are disclosed to the Buyer before confirmation of the order.
7.3. Delivery times are determined in accordance with the delivery period agreed with the Buyer and may depend on the selected delivery service, delivery region and other circumstances that objectively affect the delivery of the goods.
7.4. If the Seller cannot deliver the goods within the agreed period, the Seller shall notify the Buyer and, where necessary, agree on another delivery period.
7.5. Upon receiving the goods, the Buyer is advised to check the integrity of the packaging, completeness and external condition of the goods.
7.6. If the packaging or goods are damaged upon receipt, the Buyer is advised to document the relevant circumstances and contact both the delivery service and the Seller.
7.7. Transfer of the goods shall be carried out in accordance with applicable Ukrainian law and the terms of the selected delivery method.
8. Rights and Obligations of the Seller
8.1. The Seller has the right to:
9.1. The Buyer has the right to:
10.1. The Seller warrants that the goods correspond to the information provided on the Website, taking into account the characteristics of the specific goods.
10.2. If a warranty period is established by the manufacturer or the Seller for specific goods, such information shall be provided in the product description or accompanying documents.
10.3. If a defect in the goods is discovered, the Buyer may contact the Seller with the relevant claim in accordance with Ukrainian law.
10.4. To review a claim, the Seller may request the order number, proof of purchase, photographs or video of the defect and other information necessary to establish the circumstances.
10.5. The parties shall be liable for non-performance or improper performance of their obligations in accordance with applicable Ukrainian law.
10.6. The Seller shall not be liable for delivery delays caused by acts or omissions of delivery services where such circumstances are beyond the Seller’s control, without limiting the Buyer’s statutory rights.
11. Return and Exchange of Goods
11.1. Returns and exchanges shall be carried out in accordance with applicable Ukrainian law, including consumer protection legislation.
11.2. In the event of a distance sale of goods, the Buyer has the right to withdraw from the contract and return the goods within 14 calendar days from the date of receipt, unless otherwise provided by applicable Ukrainian law.
11.3. For goods of proper quality, when exercising the right to withdraw from a distance contract, the Buyer must comply with the statutory requirements concerning preservation of the goods, their consumer properties, seals, labels and other requirements established by law.
11.4. The right of return does not apply to goods and circumstances for which Ukrainian law establishes relevant exceptions.
11.5. In particular, goods of proper quality included in the list of goods not subject to exchange or return applicable at the time of the return, as approved by the Cabinet of Ministers of Ukraine, are not subject to exchange or return, as well as goods and circumstances for which other statutory restrictions apply.
11.6. For goods which, by their nature or intended use, constitute personal hygiene products, medical devices or other categories subject to special statutory return rules, the relevant provisions of Ukrainian law shall apply.
11.7. Nostril Retainers, if they fall within a category of goods for which Ukrainian law establishes restrictions on returns, may be returned only in the cases and under the conditions permitted by Ukrainian law. Where such return is permitted, the packaging must be unopened, the product unused, and its original appearance and consumer properties preserved, unless otherwise provided by law.
11.8. If the goods have a manufacturing defect or were damaged during transportation, the Buyer is advised to notify the Seller as soon as possible after receipt and provide materials confirming the relevant circumstances.
11.9. The procedure, address and method for returning goods shall be agreed with the Seller before the goods are sent back unless otherwise provided by Ukrainian law.
12. Refunds
12.1. Where a return has been properly submitted and there are legal grounds for a refund, the Seller shall refund the relevant amount in accordance with Ukrainian law.
12.2. Refunds are generally made using the same payment method used for the original payment unless otherwise agreed by the parties or technically required by the relevant payment service.
12.3. The refund shall be made within the period established by applicable Ukrainian law, but no later than 14 calendar days from the date on which the legal grounds for such refund arise, unless a different period is expressly established by law.
12.4. Where a refund is processed through a payment service or bank, the actual time for funds to be credited to the Buyer’s account may depend on the processing rules and timeframes of the relevant bank or payment system.
12.5. Where Ukrainian law provides that the Buyer bears the cost of returning goods, such costs shall be borne by the Buyer.
13. Order Cancellation
13.1. The Buyer may contact the Seller to request cancellation of an order before the order is handed over to the delivery service.
13.2. If the order has already been handed over to the delivery service, cancellation and return of the goods shall be handled in accordance with the return procedure and applicable Ukrainian law.
13.3. If the order has been paid for and is eligible for a refund, the funds shall be returned in accordance with Section 12 of this Agreement.
14. Privacy and Personal Data Protection
14.1. Buyers’ personal data shall be processed in accordance with applicable Ukrainian law and the Privacy Policy published on the Website.
14.2. When placing an order, data necessary to fulfill the order may be processed, including the Buyer’s name, telephone number, email address and delivery information.
14.3. Personal data may be transferred to delivery services, payment services, banks, accountants, auditors and other persons only to the extent necessary to fulfill the order, comply with legal requirements or pursue other lawful purposes.
14.4. The Seller does not sell Buyers’ personal data to third parties and does not transfer such data to external companies for marketing purposes without an appropriate legal basis or consent where such consent is required.
14.5. Detailed terms of personal data processing are established by the Website’s Privacy Policy.
15. Cookies
15.1. The Website may use cookies and similar technologies to ensure proper operation of the Website, analyze traffic, improve user experience and for other lawful purposes.
15.2. Users may manage cookies through their browser settings and, where applicable, through the relevant settings on the Website.
16. Force Majeure
16.1. The parties shall be released from liability for full or partial non-performance of their obligations where such non-performance results from force majeure circumstances arising after conclusion of the Agreement which the relevant party could not reasonably foresee or prevent.
16.2. Such circumstances may include, in particular, natural disasters, fires, accidents, military actions, terrorist acts, mass disturbances, epidemics, decisions of governmental authorities, disruptions of transport, telecommunications, banking or payment infrastructure, major technical failures and other circumstances meeting the legal criteria of force majeure under Ukrainian law.
16.3. The party unable to perform its obligations due to force majeure shall notify the other party of such circumstances within a reasonable period.
17. Term and Termination of the Agreement
17.1. This Agreement enters into force upon its publication on the Website and remains effective until withdrawn or replaced by a new version.
17.2. The Agreement applicable to a specific order remains effective until the parties have fully performed their obligations.
17.3. Termination of this Agreement does not release the parties from obligations that arose before its termination.
18. Dispute Resolution
18.1. The parties shall seek to resolve all disputes and disagreements through negotiations and amicable settlement.
18.2. The Buyer may submit claims or requests to the Seller using the contact details specified in this Agreement.
18.3. If a dispute cannot be resolved through negotiations, it shall be resolved in accordance with the procedure established by applicable Ukrainian law.
18.4. This Agreement shall be governed by the laws of Ukraine.
19. Seller’s Contact and Legal Information
Seller:
Individual Entrepreneur CIMEN IBRAHIM HALIL
Tax ID:
3586513416
Address:
Ukraine, 65062, Odesa Region, Odesa, Topolynyi Lane, Building 8
Email:
euroasiamedical.ua@gmail.com
Website:
https://euroasiamedical.com.ua
Telephone:
+38 073 103 0101
20. Final Provisions
20.1. This Agreement is a public offer and is made publicly available on the Website.
20.2. The Seller has the right to amend and supplement this Agreement in accordance with applicable Ukrainian law.
20.3. A new version of the Agreement becomes effective upon publication on the Website unless otherwise stated in the relevant version or provided by Ukrainian law.
20.4. If any provision of this Agreement is held invalid or unenforceable, this shall not affect the validity of the remaining provisions.
20.5. Placing an order and/or making payment after reviewing the terms of this Agreement means that the Buyer has accepted the terms of this offer.
20.6. Electronic documents, order confirmations, electronic correspondence and other electronic data may be used by the parties as evidence of the conclusion and performance of the Agreement in accordance with Ukrainian law.
SELLER:
Individual Entrepreneur CIMEN IBRAHIM HALIL
Tax ID: 3586513416
Ukraine, 65062, Odesa Region, Odesa, Topolynyi Lane, Building 8
Email: euroasiamedical.ua@gmail.com
Telephone: +38 073 103 0101
This Public Contract (Offer) for the sale of goods (hereinafter referred to as the “Agreement”) is an official public offer of the individual entrepreneur CIMEN IBRAHIM HALIL, Tax ID: 3586513416, address: Ukraine, 65062, Odesa Region, Odesa, Topolynyi Lane, Building 8, to enter into a distance sale and purchase agreement for goods through the website https://euroasiamedical.com.ua (hereinafter referred to as the “Website”).
This Agreement is concluded in accordance with the applicable legislation of Ukraine.
By placing an order and/or making payment for goods on the Website, the Buyer confirms that they have read the terms of this Agreement, the Privacy Policy and the terms of return of goods, understand their content and unconditionally accept them.
1. General Provisions
1.1. This Agreement is a public contract and a public offer in accordance with the applicable legislation of Ukraine.
1.2. The Seller offers an unlimited number of individuals the opportunity to purchase goods presented on the Website.
1.3. The subject matter of this Agreement is the sale and purchase of goods whose information is published on the Website, with delivery to the Buyer in accordance with the selected delivery method.
1.4. The terms of this Agreement apply equally to all Buyers.
1.5. Before placing an order, the Buyer must review this Agreement, the Privacy Policy and the terms of return of goods.
1.6. The Seller has the right to amend and supplement this Agreement. A new version of the Agreement becomes effective upon its publication on the Website unless otherwise provided by the relevant version or applicable Ukrainian law.
1.7. Orders placed before a new version of the Agreement becomes effective shall be governed by the version in force at the time the relevant order was placed, unless otherwise provided by Ukrainian law.
2. Terms and Definitions
2.1. Seller — individual entrepreneur CIMEN IBRAHIM HALIL, Tax ID (TIN) : 3586513416, address: Ukraine, 65062, Odesa Region, Odesa, Topolynyi Lane, Building 8.
2.2. Buyer — an individual who intends to purchase or has purchased goods through the Website and has accepted the terms of this Agreement.
2.3. Website — the Seller’s website: https://euroasiamedical.com.ua.
2.4. Goods — products presented on the Website and available for purchase by the Buyer.
2.5. Order — a properly completed request submitted by the Buyer to purchase selected goods.
2.6. Offer — an offer made by the Seller to an unlimited number of persons to enter into this Agreement under the terms specified herein.
2.7. Acceptance — full and unconditional acceptance by the Buyer of the terms of this Agreement by performing the actions provided for by this Agreement and Ukrainian law.
2.8. Personal Data — information about the Buyer processed in accordance with Ukrainian law and the Website’s Privacy Policy.
2.9. Privacy Policy — a document defining the procedure for collecting, using, storing and protecting personal data of Website users.
3. Procedure for Concluding the Agreement
3.1. This Agreement is concluded remotely.
3.2. To place an order, the Buyer selects the required goods, adds them to the shopping cart, provides the required contact and delivery information and confirms the order.
3.3. Before placing an order, the Buyer has the opportunity to review this Agreement, the Privacy Policy, the return terms, available delivery methods and available payment methods.
3.4. Before confirming the order, the Buyer confirms their consent to the terms of this Agreement by checking the appropriate box on the Website.
3.5. The button or other software function used by the Buyer to confirm an order shall contain the wording “Order with payment” or another clear wording indicating the Buyer’s obligation to pay for the order where payment is required.
3.6. Acceptance of this Agreement occurs when the Buyer performs actions indicating acceptance of its terms, including confirming consent to the Agreement and placing an order and/or making payment for the order.
3.7. The Agreement is deemed concluded from the moment the Buyer accepts this offer unless otherwise expressly provided by Ukrainian law.
3.8. The electronic form of concluding the Agreement has legal effect in the cases and in accordance with the procedure provided by Ukrainian law.
3.9. After conclusion of the Agreement, the Seller provides the Buyer with confirmation of the concluded Agreement in electronic form by sending the relevant information to the Buyer’s email address, telephone number or by another available electronic means.
3.10. The Buyer is responsible for the accuracy of the information provided when placing an order.
4. Product Information
4.1. Information about the goods, their main characteristics, configuration/completeness and price is provided on the relevant page of the Website.
4.2. Product images on the Website may be illustrative. Minor differences in color or appearance caused by monitor settings or technical display characteristics shall not constitute a defect if the goods correspond to the stated characteristics.
4.3. The Buyer may obtain additional information about the goods by contacting the Seller using the contact details specified in this Agreement and on the Website.
4.4. The Seller provides product information to the extent required by applicable Ukrainian law.
5. Product Price and Payment Procedure
5.1. The price of each product is stated on the Website in Ukrainian hryvnia.
5.2. The applicable price is the price displayed on the Website at the time the order is placed.
5.3. The Seller may change product prices before an order is placed. A price change shall not affect orders already placed and confirmed unless otherwise provided by Ukrainian law.
5.4. Before confirming an order, the Buyer shall be shown the final order amount, which may include:
- the price of the goods;
- delivery costs, if payable by the Buyer;
- any applicable discount;
- other costs provided for and disclosed to the Buyer.
- Visa or Mastercard bank card through the secure payment page of the Portmone payment service;
- through the Portmone payment service;
- by bank transfer to the Seller’s current account;
- cash on delivery through the delivery service, if available for the relevant order;
- other methods specified on the Website or available during checkout.
5.7. The Seller does not store full bank card details of Buyers unless otherwise expressly required by law or the technical terms of the relevant payment service.
5.8. Payment is deemed completed after successful payment is confirmed by the relevant payment system or after funds are credited to the Seller’s account, depending on the selected payment method.
5.9. The Seller shall not increase the payment amount after order confirmation by adding commissions or other charges not agreed with the Buyer.
6. Order Placement and Fulfillment
6.1. The Buyer places orders independently through the functionality of the Website.
6.2. To place an order, the Buyer provides the necessary information, including their name, telephone number, email address and information required for delivery.
6.3. The Seller may contact the Buyer to confirm the order or clarify information.
6.4. If the goods are unavailable or other circumstances prevent fulfillment of the order, the Seller shall notify the Buyer and, where necessary, agree on further actions.
6.5. If the order cannot be fulfilled due to the Seller’s fault, amounts paid by the Buyer shall be refunded in accordance with this Agreement and Ukrainian law.
7. Delivery and Transfer of Goods
7.1. Goods are delivered by delivery services available to the Buyer during checkout.
7.2. The delivery method, estimated delivery period and delivery cost are disclosed to the Buyer before confirmation of the order.
7.3. Delivery times are determined in accordance with the delivery period agreed with the Buyer and may depend on the selected delivery service, delivery region and other circumstances that objectively affect the delivery of the goods.
7.4. If the Seller cannot deliver the goods within the agreed period, the Seller shall notify the Buyer and, where necessary, agree on another delivery period.
7.5. Upon receiving the goods, the Buyer is advised to check the integrity of the packaging, completeness and external condition of the goods.
7.6. If the packaging or goods are damaged upon receipt, the Buyer is advised to document the relevant circumstances and contact both the delivery service and the Seller.
7.7. Transfer of the goods shall be carried out in accordance with applicable Ukrainian law and the terms of the selected delivery method.
8. Rights and Obligations of the Seller
8.1. The Seller has the right to:
- change the range and prices of goods;
- amend this Agreement in accordance with Ukrainian law;
- clarify information regarding an order;
- refuse to fulfill an order only in cases provided by Ukrainian law;
- use third-party delivery services and payment services to perform its obligations.
- provide the Buyer with accurate information about the goods;
- provide goods of proper quality;
- fulfill accepted orders in accordance with this Agreement;
- comply with consumer protection legislation;
- ensure appropriate protection of Buyers’ personal data;
- provide the Buyer with confirmation of the concluded agreement and other information required by Ukrainian law.
9.1. The Buyer has the right to:
- receive information about goods and the conditions of their purchase;
- require delivery of goods of proper quality;
- contact the Seller regarding matters related to an order;
- request return or exchange of goods in cases and in accordance with the procedure provided by Ukrainian law and this Agreement;
- withdraw from a distance contract in the cases and within the periods provided by Ukrainian law.
- provide accurate information when placing an order;
- pay for the order in a timely manner using the selected payment method;
- where possible, inspect the goods upon receipt;
- comply with this Agreement;
- not use the Website for unlawful purposes.
10.1. The Seller warrants that the goods correspond to the information provided on the Website, taking into account the characteristics of the specific goods.
10.2. If a warranty period is established by the manufacturer or the Seller for specific goods, such information shall be provided in the product description or accompanying documents.
10.3. If a defect in the goods is discovered, the Buyer may contact the Seller with the relevant claim in accordance with Ukrainian law.
10.4. To review a claim, the Seller may request the order number, proof of purchase, photographs or video of the defect and other information necessary to establish the circumstances.
10.5. The parties shall be liable for non-performance or improper performance of their obligations in accordance with applicable Ukrainian law.
10.6. The Seller shall not be liable for delivery delays caused by acts or omissions of delivery services where such circumstances are beyond the Seller’s control, without limiting the Buyer’s statutory rights.
11. Return and Exchange of Goods
11.1. Returns and exchanges shall be carried out in accordance with applicable Ukrainian law, including consumer protection legislation.
11.2. In the event of a distance sale of goods, the Buyer has the right to withdraw from the contract and return the goods within 14 calendar days from the date of receipt, unless otherwise provided by applicable Ukrainian law.
11.3. For goods of proper quality, when exercising the right to withdraw from a distance contract, the Buyer must comply with the statutory requirements concerning preservation of the goods, their consumer properties, seals, labels and other requirements established by law.
11.4. The right of return does not apply to goods and circumstances for which Ukrainian law establishes relevant exceptions.
11.5. In particular, goods of proper quality included in the list of goods not subject to exchange or return applicable at the time of the return, as approved by the Cabinet of Ministers of Ukraine, are not subject to exchange or return, as well as goods and circumstances for which other statutory restrictions apply.
11.6. For goods which, by their nature or intended use, constitute personal hygiene products, medical devices or other categories subject to special statutory return rules, the relevant provisions of Ukrainian law shall apply.
11.7. Nostril Retainers, if they fall within a category of goods for which Ukrainian law establishes restrictions on returns, may be returned only in the cases and under the conditions permitted by Ukrainian law. Where such return is permitted, the packaging must be unopened, the product unused, and its original appearance and consumer properties preserved, unless otherwise provided by law.
11.8. If the goods have a manufacturing defect or were damaged during transportation, the Buyer is advised to notify the Seller as soon as possible after receipt and provide materials confirming the relevant circumstances.
11.9. The procedure, address and method for returning goods shall be agreed with the Seller before the goods are sent back unless otherwise provided by Ukrainian law.
12. Refunds
12.1. Where a return has been properly submitted and there are legal grounds for a refund, the Seller shall refund the relevant amount in accordance with Ukrainian law.
12.2. Refunds are generally made using the same payment method used for the original payment unless otherwise agreed by the parties or technically required by the relevant payment service.
12.3. The refund shall be made within the period established by applicable Ukrainian law, but no later than 14 calendar days from the date on which the legal grounds for such refund arise, unless a different period is expressly established by law.
12.4. Where a refund is processed through a payment service or bank, the actual time for funds to be credited to the Buyer’s account may depend on the processing rules and timeframes of the relevant bank or payment system.
12.5. Where Ukrainian law provides that the Buyer bears the cost of returning goods, such costs shall be borne by the Buyer.
13. Order Cancellation
13.1. The Buyer may contact the Seller to request cancellation of an order before the order is handed over to the delivery service.
13.2. If the order has already been handed over to the delivery service, cancellation and return of the goods shall be handled in accordance with the return procedure and applicable Ukrainian law.
13.3. If the order has been paid for and is eligible for a refund, the funds shall be returned in accordance with Section 12 of this Agreement.
14. Privacy and Personal Data Protection
14.1. Buyers’ personal data shall be processed in accordance with applicable Ukrainian law and the Privacy Policy published on the Website.
14.2. When placing an order, data necessary to fulfill the order may be processed, including the Buyer’s name, telephone number, email address and delivery information.
14.3. Personal data may be transferred to delivery services, payment services, banks, accountants, auditors and other persons only to the extent necessary to fulfill the order, comply with legal requirements or pursue other lawful purposes.
14.4. The Seller does not sell Buyers’ personal data to third parties and does not transfer such data to external companies for marketing purposes without an appropriate legal basis or consent where such consent is required.
14.5. Detailed terms of personal data processing are established by the Website’s Privacy Policy.
15. Cookies
15.1. The Website may use cookies and similar technologies to ensure proper operation of the Website, analyze traffic, improve user experience and for other lawful purposes.
15.2. Users may manage cookies through their browser settings and, where applicable, through the relevant settings on the Website.
16. Force Majeure
16.1. The parties shall be released from liability for full or partial non-performance of their obligations where such non-performance results from force majeure circumstances arising after conclusion of the Agreement which the relevant party could not reasonably foresee or prevent.
16.2. Such circumstances may include, in particular, natural disasters, fires, accidents, military actions, terrorist acts, mass disturbances, epidemics, decisions of governmental authorities, disruptions of transport, telecommunications, banking or payment infrastructure, major technical failures and other circumstances meeting the legal criteria of force majeure under Ukrainian law.
16.3. The party unable to perform its obligations due to force majeure shall notify the other party of such circumstances within a reasonable period.
17. Term and Termination of the Agreement
17.1. This Agreement enters into force upon its publication on the Website and remains effective until withdrawn or replaced by a new version.
17.2. The Agreement applicable to a specific order remains effective until the parties have fully performed their obligations.
17.3. Termination of this Agreement does not release the parties from obligations that arose before its termination.
18. Dispute Resolution
18.1. The parties shall seek to resolve all disputes and disagreements through negotiations and amicable settlement.
18.2. The Buyer may submit claims or requests to the Seller using the contact details specified in this Agreement.
18.3. If a dispute cannot be resolved through negotiations, it shall be resolved in accordance with the procedure established by applicable Ukrainian law.
18.4. This Agreement shall be governed by the laws of Ukraine.
19. Seller’s Contact and Legal Information
Seller:
Individual Entrepreneur CIMEN IBRAHIM HALIL
Tax ID:
3586513416
Address:
Ukraine, 65062, Odesa Region, Odesa, Topolynyi Lane, Building 8
Email:
euroasiamedical.ua@gmail.com
Website:
https://euroasiamedical.com.ua
Telephone:
+38 073 103 0101
20. Final Provisions
20.1. This Agreement is a public offer and is made publicly available on the Website.
20.2. The Seller has the right to amend and supplement this Agreement in accordance with applicable Ukrainian law.
20.3. A new version of the Agreement becomes effective upon publication on the Website unless otherwise stated in the relevant version or provided by Ukrainian law.
20.4. If any provision of this Agreement is held invalid or unenforceable, this shall not affect the validity of the remaining provisions.
20.5. Placing an order and/or making payment after reviewing the terms of this Agreement means that the Buyer has accepted the terms of this offer.
20.6. Electronic documents, order confirmations, electronic correspondence and other electronic data may be used by the parties as evidence of the conclusion and performance of the Agreement in accordance with Ukrainian law.
SELLER:
Individual Entrepreneur CIMEN IBRAHIM HALIL
Tax ID: 3586513416
Ukraine, 65062, Odesa Region, Odesa, Topolynyi Lane, Building 8
Email: euroasiamedical.ua@gmail.com
Telephone: +38 073 103 0101
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