Effective date: 03.09.2026

1. GENERAL PROVISIONS

1.1. This Privacy Policy defines the procedure for collecting, processing, using, storing and protecting the personal data of users of the website https://euroasiamedical.com.ua (hereinafter referred to as the “Website”).

1.2. The administrator and controller of personal data is Individual Entrepreneur CIMEN IBRAHIM HALIL, Code/Tax ID: 3586513416, Ukraine, 65062, Odesa Region, Odesa, Topolynyi Lane, Building 8.

1.3. By using the Website, placing an order and/or making a payment, the User confirms that they have read this Privacy Policy and consents to the processing of their personal data in the cases and manner provided by the legislation of Ukraine.

1.4. This Privacy Policy has been prepared in accordance with the applicable legislation of Ukraine concerning personal data protection.

1.5. This Policy applies to personal data voluntarily provided by the User when using the Website, placing an order, contacting the Seller or using other communication forms available on the Website.

2. PERSONAL DATA ADMINISTRATOR

2.1. Personal data administrator:

Individual Entrepreneur CIMEN IBRAHIM HALIL

Code/Tax ID: 3586513416

Address:
Ukraine, 65062, Odesa Region, Odesa, Topolynyi Lane, Building 8

Email:
euroasiamedical.ua@gmail.com

Telephone:
+38 073 103 0101

Website:
https://euroasiamedical.com.ua

3. PERSONAL DATA WE COLLECT

3.1. When placing an order, the Website may collect and process:

- first and last name;
- telephone number;
- email address;
- city;
- delivery address or delivery service branch information;
- order information;
- information necessary for making and confirming payment;
- other information voluntarily provided by the User for the purpose of fulfilling the order.

3.2. When contacting the Seller through contact forms, email or messengers, the following information may be processed:

- name;
- telephone number;
- email address;
- username or other contact details in the relevant messenger;
- the content of the inquiry and other information voluntarily provided by the User.

3.3. The Website may automatically receive technical information necessary for its proper operation, including IP address, browser type, device type, operating system, date and time of access, pages viewed by the User and other technical data.

3.4. We do not store full bank card details of Users.

3.5. When making an online payment, the User may be redirected to a secure payment page of the Portmone payment service. Bank card details are entered directly on the secure payment page of the relevant payment service and are processed in accordance with its rules and privacy policy.

4. PURPOSES OF PROCESSING PERSONAL DATA

4.1. Personal data is processed for the following purposes:

- placing, confirming and processing orders;
- performing sales and purchase agreements;
- arranging delivery of goods;
- processing and confirming payments;
- communicating with the User regarding orders, payments, delivery, returns or exchanges;
- processing User inquiries and requests;
- handling claims and warranty requests;
- accounting and tax purposes;
- complying with the requirements of Ukrainian law;
- ensuring the security and proper operation of the Website;
- improving the Website and customer service.

4.2. Personal data is not used for purposes incompatible with those specified in this Policy without an appropriate legal basis.

5. LEGAL BASES FOR PROCESSING

5.1. Personal data is processed on the following legal bases:

- consent of the personal data subject;
- necessity for the performance of a sales and purchase agreement;
- necessity for compliance with the Administrator’s legal obligations;
- other legal grounds provided by Ukrainian law.

5.2. Providing certain personal data is necessary for placing and fulfilling an order. If the required information is not provided, the Seller may be unable to properly fulfill the order.

6. TRANSFER OF PERSONAL DATA TO THIRD PARTIES

6.1. Personal data may be transferred to third parties only to the extent necessary to achieve the purposes specified in this Policy and/or on other lawful grounds.

6.2. Personal data may be transferred to:

- delivery services, including Nova Poshta, Ukrposhta and other delivery services selected for order fulfillment;
- payment services and banking institutions for processing and confirming payments;
- accountants, auditors, legal and other professional consultants to the extent necessary to comply with legal requirements or protect legitimate interests;
- state authorities in cases provided by Ukrainian law;
- other persons where such transfer is necessary to perform the agreement, ensure security or is expressly required by law.

6.3. We do not sell Users’ personal data to third parties.

6.4. We do not transfer personal data to third-party companies for their own marketing purposes without an appropriate legal basis and, where required, the User’s separate consent.

7. PAYMENT DATA

7.1. Online payments on the Website may be made through the Portmone payment service.

7.2. When making an online payment, the User enters bank card details on the secure payment page of the payment service.

7.3. The Website is not intended to store full bank card details of Users.

7.4. Payment data is processed by the relevant payment service and/or banking institution in accordance with their rules and security requirements.

8. COOKIES

8.1. The Website may use cookies and similar technologies for:

- ensuring proper operation of the Website;
- saving User preferences;
- operating the shopping cart and checkout process;
- analyzing Website traffic and usage;
- improving user experience;
- ensuring Website security.

8.2. The User may manage cookies through their browser settings.

8.3. Disabling certain cookies may affect Website functionality and the ability to place an order.

9. PROTECTION OF PERSONAL DATA

9.1. The Administrator takes appropriate organizational and technical measures to protect personal data against unlawful or accidental access, destruction, alteration, blocking, copying, dissemination and other unlawful processing.

9.2. Transmission of data through secure Website pages is carried out using appropriate technical security measures, including TLS/SSL encryption where necessary to protect information.

9.3. Access to personal data is granted only to persons who need such access to perform their duties and in cases provided by law.

10. RETENTION PERIOD

10.1. Personal data is stored for the period necessary to achieve the purposes of its processing unless a different period is required by Ukrainian law.

10.2. Data related to orders, payments, accounting and tax records may be stored for the periods established by Ukrainian law for the relevant documents and information.

10.3. After the retention period expires, personal data is deleted, destroyed or anonymized unless further storage is required by law.

11. USER RIGHTS

11.1. In accordance with Ukrainian law, the User has the right to:

- know the sources of collection, location of their personal data and the purpose of its processing;
- receive information about the conditions of access to their personal data;
- submit requests for access to their personal data;
- request correction, updating or clarification of inaccurate or outdated personal data;
- request deletion of personal data in cases provided by law;
- withdraw consent to the processing of personal data in cases and in accordance with the procedure provided by law;
- exercise other rights provided by Ukrainian law.

11.2. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal and does not prevent further processing where such processing is necessary to fulfill legal obligations or an agreement.

11.3. Requests concerning personal data may be sent to:

euroasiamedical.ua@gmail.com

12. PRIVACY OF MINORS

12.1. The Website is not intended for the intentional collection of children’s personal data without an appropriate legal basis.

13. CHANGES TO THIS PRIVACY POLICY

13.1. The Administrator may amend and supplement this Privacy Policy.

13.2. An updated version of the Policy is published on the Website with the date of its update.

13.3. The new version of the Policy enters into force from the moment it is published on the Website unless otherwise stated in the relevant version.

14. CONTACT INFORMATION

Personal Data Administrator:

Individual Entrepreneur CIMEN IBRAHIM HALIL

Code/Tax ID: 3586513416

Address:
Ukraine, 65062, Odesa Region, Odesa, Topolynyi Lane, Building 8

Email:
euroasiamedical.ua@gmail.com

Telephone:
+38 073 103 0101

Website:
https://euroasiamedical.com.ua